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Guest CRM

Know your guests. Before they even arrive.

Recognize returning guests, personalize stays, build loyalty — no spreadsheets needed.

Start free
bedly.io/manager/guests
Guests
Search...
CSV
Name
Email
Stays
Lang
MR
Maria Rossi↩
maria@email.com
4
🇮🇹
HW
Hans Weber↩
hans@email.de
2
🇩🇪
SM
Sophie Martin
sophie@email.fr
1
🇫🇷
JW
James Wilson
james@email.com
1
🇬🇧
AM
Anna Müller↩
anna@email.de
3
🇩🇪

What it can do

Every guest detail, always at hand

Guest profiles

Auto-created from every booking.

Returning guest detection

Recognized by email, info auto-filled.

Stay history

Every stay, room, extras, and payment tracked.

Notes & preferences

Private notes visible on future bookings.

Smart search & filters

Find any guest by name, email, or date.

CSV export

Your data, your control. No lock-in.

Get started in minutes

Zero data entry. It just works.

Guests book, CRM fills

Profiles created automatically. Zero manual entry.

See the full picture

All stays, messages, and notes in one timeline.

Personalize & retain

Loyalty discounts, personalized communication.

Guest profile

Everything about a guest, at a glance

bedly.io/manager/guests/maria-rossi
MR
Maria Rossi
Returning guest
maria@email.com +39 333 123 4567🇮🇹 Italiano
4
Stays
€1,240
Lifetime value
Apr 12
Last stay
Olive Suite
Favorite room
Notes
Regular guest — prefers room 3. Allergic to cats. Late check-in usually around 6 PM.
By the numbers
0
Manual data entry
100%
Guests tracked automatically
1-click
CSV export

Built for hosts

Your guests deserve to be remembered

2-room B&B or 10-room hotel, the CRM adapts. No training, no extra cost.

B&Bs with returning guests. Recognize loyal guests automatically.
Multi-language properties. Guest language stored automatically.
Hosts who hate spreadsheets. No Excel. Data lives in your dashboard.
Growing properties. 1 to 10 rooms, CRM scales with you.
Host reviewing guest profiles on a tablet

Stop losing guest details between bookings.

Free forever for 1 room. No credit card required.

Create your booking page

Frequently asked questions

Yes. Full access to profiles, search, notes, and CSV export on all plans.

No. Profiles are created automatically from bookings. Returning guests matched by email.

Yes. CSV export on all plans. Your data, no lock-in.

Matched by email. Existing profile linked automatically with full history.

Yes. EU-stored (Frankfurt), encrypted, deletable on request. GDPR and nFADP compliant.

Bedly

Direct booking system for B&Bs and small hotels.

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Features

Booking widgetSmart dashboardAI conciergeGuest CRMChannel syncTeamAI AssistantReviewsMigrationSmart lock (coming soon)Mobile app (coming soon)

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